BINARY_BIOLOGICAL_EQUIPMENTS

Product Warranty

Comprehensive warranty coverage for your laboratory equipment

Warranty Coverage Overview

Binary Biological Equipments provides comprehensive warranty coverage to ensure your equipment operates at peak performance. Our warranty protects against defects in materials and workmanship.

Electronics

12 Months

Control systems, sensors, displays

Mechanical

12 Months

Motors, pumps, valves, moving parts

Structural

12 Months

Chamber, frame, insulation

What's Covered

  • Manufacturing defects in materials and workmanship
  • Premature component failures under normal use
  • Temperature and humidity control malfunctions
  • Software bugs and performance issues
  • Calibration drift beyond specifications
  • Free repair or replacement of defective parts
  • On-site service for major repairs
  • Technical support during warranty period

What's Not Covered

  • Normal wear and tear from regular use
  • Damage from misuse, abuse, or negligence
  • Unauthorized modifications or repairs
  • Environmental damage (fire, flood, earthquake)
  • Power surges or electrical anomalies
  • Consumable parts (filters, gaskets, light bulbs)
  • Cosmetic damage that doesn't affect function
  • Damage from improper installation

How to Make a Warranty Claim

1
Contact Support

Call or email our service team with your issue description and equipment serial number.

2
Diagnosis

Our technicians will diagnose the issue remotely or schedule an on-site inspection.

3
Approval

We'll determine warranty coverage and provide you with a repair plan and timeline.

4
Resolution

We'll repair or replace the defective components and test the equipment thoroughly.

Register Your Equipment

Register your equipment to activate warranty coverage and receive important updates.

Warranty Support

Contact our warranty department for claims and questions

Warranty Hotline

+91 843 1942692

Mon-Fri 8AM-6PM EST
Warranty Email

sales@binarybiological.com

24-48 hour response
Online Claims

Submit warranty claims

Track claim status online